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The Agentic AI Adoption Matrix: Consumer & Travel
Exploring adoption challenges for Agentic AI through the lens of trust vs technical difficulty with a deep dive into travel.
Sep 9
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Thomas Reiner
10
1
How Hotels Can Thrive in an Agentic AI World: From SEO to MCP
AI assistants are reshaping how travelers discover and book hotels. Hotels can reclaim visibility, bookings, and guest ownership with AI-readable data…
Aug 26
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Thomas Reiner
16
AI Agents and the Future of Grocery Delivery
App Marketplaces (DoorDash/Uber/Instacart), White-label Storefronts (Instacart), and Vertical Integrations (Amazon/Walmart) in an AI-Agent first world.
Aug 22
•
Thomas Reiner
13
1
Decoding the Restaurant Tech Stack: Vertical Platforms vs Point Solutions
Restaurant ops now run on a maze of specialized apps and payment rails. A deep dive on how vertical-integrated players are outflanking point solutions…
Jul 14
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Thomas Reiner
17
2
Waymo+Uber Market Dynamics as Tesla Tests the Robotaxi Waters
San Francisco lessons, Austin early reads, and what consumer surveys reveal about adoption as Tesla finally enters.
Jun 17
•
Thomas Reiner
23
6
The State of Rideshare and Autonomous Vehicles
2025 is looking peak disruption for the human-centric rideshare model in the US with launches from Uber, Tesla, Waymo, Lyft, Mobileye, and Zoox.
Feb 13
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Thomas Reiner
13
2
Enterprise Software AI Pricing Power & Strategy
Every enterprise software company is coming out with AI tools and agents with a variety of pricing strategies. What is sustainable? What can capture…
Oct 25, 2024
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Thomas Reiner
12
4
ChatGPT Advanced Voice: The Future of Travel Booking or the End of OTAs?
After a history of false starts with Tellme, Alexa, and Siri, will ChatGPT Advanced Voice Mode unlock the holy grail: booking a flight?
Oct 3, 2024
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Thomas Reiner
14
1
Tesla Robotaxi: Impact on Rideshare Model
Tesla has made huge strides in Autonomous Vehicle technology and the CyberCab is coming, is it a threat or opportunity for Uber and Lyft?
May 30, 2024
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Thomas Reiner
9
1
Excerpts from BG² Conversation with Dara Khosrowshahi
Dara, Brad Gerstner, Bill Gurley, and Jason Calacanis sat down to discuss Uber's history and future around AI, trends, growth, and getting fit.
Jan 16, 2024
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Thomas Reiner
8
Impact of AI/LLMs on Travel Distribution
Will AI and LLMs disrupt travel distribution? Can OTAs and the GDS like Sabre survive the coming onslaught or will some of them emerge as dominant…
Jun 11, 2023
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Thomas Reiner
12
2
How Platforms are Integrating AI
Early product innovations leveraging AI/LLMs at Discord, Roblox, Unity, and Instacart among others give early insights into what may be prominent…
Mar 26, 2023
•
Thomas Reiner
3
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